https://makli.com/news/ Product updates, guides and security notes from Makli, the AI support agent for WHMCS hosting companies. en Mon, 09 Nov 2026 08:00:00 +0000 https://makli.com/news/new-live-chat-for-whmcs-client-area/ https://makli.com/news/new-live-chat-for-whmcs-client-area/ Mon, 09 Nov 2026 08:00:00 +0000 Product updates Makli's live chat for the WHMCS client area has a new look: a smoother launcher, a welcoming home screen, quick topics, clear tables and a calmer wait. https://makli.com/news/how-makli-keeps-whmcs-safe/ https://makli.com/news/how-makli-keeps-whmcs-safe/ Mon, 09 Nov 2026 08:00:00 +0000 Security An AI agent that can act on customer accounts needs more than a password. Here are the layers that protect your WHMCS, your servers and your customers in Makli. https://makli.com/news/why-hosting-support-ai-must-check-the-server/ https://makli.com/news/why-hosting-support-ai-must-check-the-server/ Mon, 09 Nov 2026 08:00:00 +0000 Hosting support Generic chatbots guess. Hosting customers need answers based on their own account, DNS, logs and invoices. Four real ticket types show the difference. https://makli.com/news/reply-styles-for-tickets-and-live-chat/ https://makli.com/news/reply-styles-for-tickets-and-live-chat/ Mon, 09 Nov 2026 08:00:00 +0000 Product updates Short or detailed, friendly or formal, plain or technical, simple text or tables — set Makli's reply style separately for tickets and live chat.