Knowledge base analysis
Generates better responses tailored to your company, products and policies.
— Autonomous support & sales
The AI layer that runs itself across your hosting stack.
Makli AI plugs into your tickets, billing and infrastructure to automate support and pre-sales end-to-end — resolving issues, restarting services, and prepping flawless replies before your team even opens the queue.
No credit card·Connects in minutes·Works with WHMCS
0%
Tickets resolved fully automatically
0%
Replies pre-drafted, ready to send
0d
Faster average ticket closure
0%
Fewer back-and-forth messages
Plugs into the stack you already run — no migration
Watch it work.
Three stages, one loop — the pipeline below cycles on its own, or click a stage to explore.
Learns your stack
Ingests your knowledge base, past tickets, and docs — then connects to cPanel, Plesk, and your ticketing system to see the full picture.
— Live, in real time
See Makli handle sales & support.
Real conversations, resolved autonomously. Watch the AI read context, take action on your systems, and reply — no human in the loop.
A
New
Ticket #48213
— The difference
Not a chatbot. An operator.
A chatbot answers with words. Makli answers with actions on your actual infrastructure — watch the same ticket handled both ways.
✗ Typical chatbot
Escalated to human · customer still waiting
✓ Makli AI
Resolved autonomously · 6.2s · audit logged
A toolset that follows your playbook.
Every capability is scoped, permissioned, and tuned to how your hosting business actually runs.
Privilege control per agent
Fine-grained permissions so the AI only takes actions you've explicitly approved.
Multiple brand support
Run several brands and reseller tiers from one AI seat, each with its own voice.
Pricing & promo monitoring
Surfaces the right plan, upgrade and promotion details for every sales inquiry.
Custom reply workflows
Encode your best support procedures so every action follows your playbook.
PDF & image processing
Reads screenshots, invoices and logs your customers attach — and acts on them.
Security first, always.
Your customer data stays yours — isolated, anonymized if you want, and never used for training.
No training on your data
Makli AI never trains models on your customer data. Full stop.
Strict tenant isolation
Every company runs in a fully separate data environment.
Anonymization & self-hosting
Anonymize customer data, or deploy a remote agent inside your own infrastructure.
Audited & compliant
GDPR + SOC in place, with regular third-party security audits.
Pricing that scales with your queue.
Every plan starts with a free trial on your real tickets.
Launch
$299/mo
per month · 1,000 tickets
- Auto-resolution, level 1
- Knowledge base analysis
- 3 integrations
Most popular
Scale
$799/mo
per month · 5,000 tickets
- Level 1–3 auto-resolution
- Custom reply workflows
- Unlimited integrations
Enterprise
Custom
unlimited tickets
- Self-hosted agent
- Dedicated isolation
- SSO & audit controls
Questions, answered.
Everything hosting providers ask us before connecting their stack.
How does Makli AI work? +
Makli AI first learns your business from your knowledge base, website and past tickets. It connects deeply to your ticketing, billing and infrastructure tools — like cPanel, Proxmox and WHMCS — to understand the full customer and service situation. When a ticket arrives, it decides whether to resolve it automatically or hand your team clean, ready-to-send replies.
Is it a chatbot? +
No. A chatbot answers with words. Makli takes actions — it restarts services, checks invoices, reads logs and resolves tickets end-to-end, then reports back with a full audit trail.
Do I have to switch my support system? +
Never. Makli is system-agnostic and layers on top of what you already run — WHMCS, Zendesk, Freshdesk, LiveChat and more — with no migration required.
Is my data safe? What about GDPR? +
Your data is isolated per tenant, never used to train models, and can be anonymized or self-hosted. We're GDPR and SOC aligned with regular third-party audits.
How long does setup take? +
Most teams connect their stack in minutes and see the first auto-drafted replies the same day. Full tuning to your playbook typically lands within 2–6 weeks.
Can I connect my own tools? +
Yes. Beyond native integrations, Makli exposes an API and MCP tools so you can wire in any internal system and let the agent act on it — within the privileges you set.
Put the AI layer in your stack.
Connect your helpdesk and panel, and watch Makli work your real queue — free.
Start free