Makli AI plugs into your tickets, billing and infrastructure to automate support and ops end-to-end — resolving issues, restarting services, and prepping flawless replies before your team even opens the queue.
Works on top of the tools your team already runs
Aggregated from early hosting-provider deployments. Numbers shift with ticket mix and workflow setup.
Results vary by ticket type and workflow configuration.
Makli AI learns your business, connects to your systems, and decides the right action for every ticket the moment it lands.
Ingests your knowledge base, past tickets, and docs — then connects to cPanel, Proxmox, WHMCS and your ticketing system to see the full picture.
For repetitive issues it acts and replies on its own. For complex cases it diagnoses, assigns clear tasks, and drafts ready-to-send replies with variants.
It executes safe runbooks on your infrastructure, closes the ticket, and logs every action — so your team gets superpowers, not guesswork.
No real support works without access to your systems. Makli AI troubleshoots directly on your infrastructure and stays support-system agnostic — keep the tools you already use.
Reduce manual work, speed up troubleshooting, and let your people focus on what actually matters.
Generates better responses tailored to your company, products and policies.
Fine-grained permissions so the AI only takes actions you've explicitly approved.
Run several brands and reseller tiers from one workspace, each with its own voice.
Surfaces the right plan, upgrade and promotion details for every sales inquiry.
Encode your exact support procedures so every action follows your playbook.
Reads screenshots, invoices and logs your customers attach — and acts on them.
"It cleared our overnight queue before the morning shift even logged in. Restarts, DNS fixes, 503s — handled. We finally got our weekends back."
"The pre-drafted replies are scary good. Our agents review and send in seconds instead of digging through cPanel and old tickets."
"We kept Zendesk and WHMCS exactly as they were. Makli just sat on top and started resolving. Onboarding took four days."
Every plan includes your first month free and onboarding support. No support-system migration required.
For small hosts validating automation on their busiest ticket types.
For growing providers automating support and live infrastructure ops.
For large hosts & MSPs needing isolation, scale and self-hosting.
Save time, cut costs, and free your team for the work that matters. The first month is on us.