MAKLI
News & updates
What's new at Makli
Notes from the team building Makli: new features, hands-on guides for cPanel, Plesk and DirectAdmin support, and how we keep your WHMCS safe.
Product updates
A new live chat for your WHMCS client area
Makli's live chat for the WHMCS client area has a new look: a smoother launcher, a welcoming home screen, quick topics, clear tables and a calmer wait.
Security
How Makli keeps your WHMCS safe while it works on accounts
An AI agent that can act on customer accounts needs more than a password. Here are the layers that protect your WHMCS, your servers and your customers in Makli.
Hosting support
Why a hosting support AI must check the server before it answers
Generic chatbots guess. Hosting customers need answers based on their own account, DNS, logs and invoices. Four real ticket types show the difference.
Product updates
Reply styles: choose how Makli sounds in tickets and live chat
Short or detailed, friendly or formal, plain or technical, simple text or tables — set Makli's reply style separately for tickets and live chat.